For Local Councils

Meet Public Sector Accessibility Requirements

Ensure your council's digital services comply with the Public Sector Bodies Accessibility Regulations 2018 and serve all citizens effectively.

Legal Requirement

Under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, all UK public sector websites must meet WCAG 2.1 AA standards.

  • Mandatory compliance since September 2020
  • Regular monitoring and enforcement by authorities
  • Accessibility statements required for all websites
100%

Of council websites must comply

WCAG 2.1 AA

Minimum compliance level required

Ongoing

Continuous monitoring needed

Why Accessibility Matters for Councils

Serve All Citizens
Ensure everyone can access essential council services online, regardless of disability or access needs.
Avoid Legal Risk
Prevent discrimination claims and enforcement action by meeting your legal obligations.
Digital Inclusion
Support your council's digital inclusion strategy and reduce the digital divide in your community.
Better for Everyone
Accessible websites are easier to use for all residents, improving satisfaction and reducing support costs.

Common Council Website Accessibility Issues

Issues that prevent residents from accessing essential services

Online forms that can't be completed using assistive technology
Planning documents and PDFs that aren't screen reader compatible
Council tax and payment systems with accessibility barriers
Meeting minutes and agendas that aren't accessible
Interactive maps that exclude keyboard-only users
Embedded content and third-party widgets without accessibility

Ensure Your Council's Compliance Today

Start with a comprehensive accessibility audit and get actionable recommendations.